Payment Policy
This The Ordinary page explains currency, payment methods, and refunds in a store-specific format.
How The Ordinary handles billing checks
The Ordinary publishes this billing checks guidance for customers using theardinary.shop. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.
The Ordinary: currency and methods
The Ordinary publishes this currency and methods guidance for customers using theardinary.shop. About Credit/Debit Card
Details from The Ordinary on secure processing
For The Ordinary customers at theardinary.shop, this section explains secure processing. USD is the currency used for all prices and charges. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.
What The Ordinary customers should know about currency and methods
This currency and methods section covers orders and visits through theardinary.shop for The Ordinary. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theardinary.shop or 6512734701.
What The Ordinary customers should know about refunds and payment help
The following refunds and payment help guidance applies to the The Ordinary storefront at theardinary.shop. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.
Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theardinary.shop
Phone: 6512734701
Physical address: 5 Bailey Ave, Montpelier, Vermont, 05602, United States